Apex Clearing House is not Importing (Robinhood, M1 Finance, etc) and results in a (103) error, why isn't this working?

[parikhjimmy]

That's correct

[hbermudez13]

Think we all tried SSN -- does not import.  Are you using the CD/download or online version?

[lauriofam5]

I am using the online version of self employed turbotax. It finally worked using my phone, it imported immediately. Try your phone/TT app. Finally!

[lauriofam5]

I also received an additional email from robinhood about my tax docs being ready. So 2nd email, on my phone=Apex import

[hbermudez13]

I just tried the TT app and same/no results.  Securities is fine but not Apex.  WTH!

[parikhjimmy]

Online using web browser

[lauriofam5]

Parikhjimmy did it work for you?

[parikhjimmy]

I was able to import the statement

[ericve25]

It appears to be randomly working for some accounts and not others. I have two Robinhood accounts between me and my wife. One imported successfully while the other is still failing with error 103 today. I've tried on both web and phone for the failing account and neither works. Very frustrating.

[faik06e]

i feel the frustration. cant think of what else to possibly do.

[lauriofam5]

Don’t know if this will help but try logging into TT using the link from the robinhood app. When I started using my phone I accessed from there to get the $20 off (which seems to be applied) and was able to import. But I think ericv25 is right. I think Apex may be releasing docs in batches.

[avalencia411]

The security one isn't working for me

[alanleexd]

got a response from Robinhood support saying to wait until the 20th of February

[svaysao]

Robinhood Apex worked for me...I used the downloaded premier version since I had over 1000 trades.

[jvutukur]

It fails for all for me