Ow do I get reimbursed for this year's download that I was unable to use? I ended up filing directly on turbotax because my computer was unable to open the 2023 download?

[kgem1649]

I have my receipt for the software

[DoninGA]

Use this TurboTax website to request a refund - https://accounts.intuit.com/app/oirr

Use this TurboTax website to look up a charge - https://accounts.intuit.com/app/oicl

[VolvoGirl]

You can use this online refund request form
https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/...