Overcharge

[nkarj2191]

I thought I was being charged $39 for state taxes but I was charged $78. I kept saying no to deluxe but I got charged anyway. I would like that refunded. 

[xmasbaby0]

How can I see my TurboTax  fees? 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :

• Remove Premium Services
• Remove MAX Defend & Restore
• Remove a state
• Remove PLUS Help & Support
• Remove Pay With Your Refund

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number..

[chefsimarde]

Yeah, here is the problem with that. You are never supposed to auto select these things EVER. Is a grocery employee supposed to put things in a customer's cart without asking first?

[VolvoGirl]

State would also be free in the Free Edition.  If you saw a charge for state you were upgraded to Deluxe.  Deluxe was 39 for federal and 39 for state.  Total $78 .