Overcharge

Forum|Forum|1 year ago
February 12, 2025
2 replies
9 views

I thought I was being charged $39 for state taxes but I was charged $78. I kept saying no to deluxe but I got charged anyway. I would like that refunded.

xmasbaby0

Level 15

How can I see my TurboTax fees?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons (BEFORE you e-file) :

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number..

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

chefsimarde

Level 2

Yeah, here is the problem with that. You are never supposed to auto select these things EVER. Is a grocery employee supposed to put things in a customer's cart without asking first?

VolvoGirl

Level 15

State would also be free in the Free Edition. If you saw a charge for state you were upgraded to Deluxe. Deluxe was 39 for federal and 39 for state. Total $78 .