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ktsgramma
New Member

Overbilled

I ordered TurboTax Business (basic) on 11/8/24. I was charged twice on the 8th, then once again on the 11/12/24. Please credit my Visa for theis overcharge.  [email address removed] 

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‎November 22, 2024 5:33 PM
last updated ‎November 22, 2024 5:33 PM
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DoninGA
Level 15
Level 15

Overbilled

No one on this forum can assist with a billing issue.  You will need to contact TurboTax support for assistance.

Support is open from 5am to 5pm Pacific time, Monday thru Friday.  Use the key words Billing Issue

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

‎November 22, 2024 5:54 PM
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