turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes & Forms (2024) on Mar 19! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

wes2508
New Member

Opps, hit a snag when trying to file federal taxes on line (2024)

When I try to e-file my federal taxes using Turbotax Deluxe desktop version (Mac) I am repeatedly getting an error message.  The program asks me to "complete my purchase on line" which doesn't make sense since there is no filing fee for the Turbotax Deluxe version I purchased.  But it asks me to sign into my intuit account, which I do, and then gives me an error message "Hmm... it looks like we’ve hit a slight snag, Please try again or check back in a bit."  

From a google search it seems like this is a recurring issue. How can I e file?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question