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Odd - Says Errors in Return When Try to Preview Printing

Been through all the reviews and error checking and fixed everything. Entered bank information, DL#s, all that. Now I'm wanting to print my return before I finally submit it, and when I try to Preview before printing, it tells me there are errors in my return! LOL  But, it also gives me the Continue button to print. So.... what about the errors? How can this be? Do I now have to go all the way back and run the error checking again and see what's going on? And if it says I'm good, what does that mean? Is this a bug? 

UPDATE: OK, it seems to ONLY say I have errors if I select the  All official forms for filing option. Not with the other options. I also get the same error if I select Save as PDF, but again, only for the All official forms for filing option. Still a bit concerning.

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2 Replies
MichelleLO
Intuit Alumni

Odd - Says Errors in Return When Try to Preview Printing

Please reach out to TurboTax Customer Support and request to speak to a tech support agent who can assist with this issue. 

What is the TurboTax phone number?

 

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Odd - Says Errors in Return When Try to Preview Printing

OK, I have resolved. I was hesitant to go back and do another error check because I thought I'd loose all the e-file personal data required there at the end. I didn't, it saved it all.

When I re-did the error check, this time it did find errors that were all related to entries in one form not being completed. There was still one more entry on the form (which I cannot find now!) that, even though I was entering 0.00 it would not take that and get past that one error. I finally just moved on.

I don't know how or why it let me get past the errors the first time I proceeded to file. I would not have known had the pop-up not come up when I tried to do a print preview, specifically of only the required forms.

 

 
 

 

 

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