when trying to enter SSA-1099, Medical payments, Other business expenses the button in the step by step guide says update but then goes to a blank page. sometimes i can open the associated form and enter the data there but sometimes like with the SSA-1099 it doesn't even give the option to open the form. Cannot proceed from there.
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Try This:
Save your tax return. Close the TurboTax program
Right click on the TurboTax icon on your display
Click on Properties
Click on the Compatibility tab
Check the box Run the program as an administrator
Click on Apply and OK
Start the TurboTax program and see if the problem persists
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