Not the best refund out there.

[Cmax303]

First of all I’m going to start by saying has anybody tried doing a search for a refund guarantee? Those little blue dots just spin in circles for eternity. I am curious to know why free tax USA comes up with better Federal refunds and less owed NYS. I discovered this through my sister who ran numbers through a few different tax preparers. So I tried it short enough free tax USA gave me $222 better refund on federal and $110 less owed on NYS. same paperwork used, since I retired my taxes are quite simple a few 1099’s nothing technical not even anything to worry about being audited. I’ve been using TurboTax for four years since I retired because it has been much easier and I could do it myself, but next year free tax USA, Federal is a free and state return is $15. And for some reason better results. I was going to inquire about the refund guarantee but something tells me it’s just not worth it.

[MonikaK1]

TurboTax has comprehensive interview questions to help ensure that your tax is calculated correctly. If you see a different result using another software, compare the questions and answers entered.

If your situation meets the terms of the 100% Accurate Calculation Guarantee, Intuit will reimburse the amount actually paid by you to the IRS or state in penalties and/or interest as levied against you in their first notice (i.e., if the notice is not paid, Intuit will not reimburse additional interest and penalties for not paying the first bill timely).

Claims can be filed online here. If you file a 2024 claim and the drop-down menu of years doesn't show 2024 yet, you can choose "2023" and the Accurate Guarantee team will consider your claim.