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Level 1

Question

Not getting my verification email?

Forum|Forum|6 years ago
July 15, 2020
3 replies
53 views

Trying to file taxes need to receive 6 digit code via email not coming through.

TurboTax Deluxe Online

Level 14

Check your spam folder. Sometimes the emails get stuck there.

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Level 2

i have checked them all and still nothing

Level 15

@MasonWest84 wrote:
i have checked them all and still nothing

Is your email address correct on the Next, let's verify your email screen?

See if anything in this FAQ is helpful, such as correcting/changing the email address by going to your Intuit Account settings.

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

If that's not helpful, please phone Customer Support.

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Level 2

i have done the resend email verification like 4 times now

Level 2

Turbotax is not submitting my efile return as email verification not completed

Level 13

Have you already tried the suggestions above in terms of double checking spam, checking the email address on file for accuracy etc? If so and the issue persists, please contact our phone support team for assistance @Larry Hutchipn .

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