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mark22111
New Member

Not allowing me to change my direct deposit information while e-filing, i now use a different bank. Do i need to pay the $59 first? (normally i charge this to my refund)

 
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2 Replies

Not allowing me to change my direct deposit information while e-filing, i now use a different bank. Do i need to pay the $59 first? (normally i charge this to my refund)

Did you already e-file?  If you did NOT e-file you can go to the FILE section and change how you want to receive your refund.  If you want direct deposit you need the routing number and your own account number.

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Cynthiad66
Expert Alumni

Not allowing me to change my direct deposit information while e-filing, i now use a different bank. Do i need to pay the $59 first? (normally i charge this to my refund)

If you have not already e-filed you should be able to make changes to banking information.    Your computer may be experiencing a loop.  Let's clear your cookies, history and cache' then reboot.

 

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

 

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

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