Not able to proceed for filing 2023 extension

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Previous steps not applicable

[DoninGA]

A 2023 extension request had to be filed on or before April 15, 2024.

Or if you meant that you filed an extension and now need to complete the 2023 tax return -

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Do you have more than one TurboTax account?  If so, see this TurboTax support FAQ for how to view all of your accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

[Mike9241]

were you affected by the recent hurricanes?

if so, see this link

there will probably a follow-up to affected by Milton

https://www.irs.gov/newsroom/irs-announces-tax-relief-for-victims-of-hurricane-helene-various-deadli...