New installation - just opened box

[RobbCarpenter]

says this license code is already linked to another account.  I need help

[VolvoGirl]

What was in the box?  Just the License Code?  There is not a CD this year.  Or is it for a prior year?  You need to call in.  How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632