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Need to start a new file, how do I get to new file?

2 Replies
Level 15

Need to start a new file, how do I get to new file?

When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.


When you use Desktop TurboTax, which you install from a CD or download to your own hard drive, you can prepare and e-file multiple returns for the cost of the software.  You can e-file up to 5 Federal returns—more if you mail the additional ones.  If you have multiple returns to prepare for family members, Desktop is more cost effective.


Desktop --unless you specifically buy federal  Deluxe only from a retailer-- will include the software for one specific state.   You can prepare as many returns for that state as the number of federal returns you prepare.  E-filing state returns is an extra fee which can be avoided by printing and mailing the states.   Additional--other--state software is an additional fee for the software.


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 15

Need to start a new file, how do I get to new file?

Looks like you are in the Online web version.  Online is only good for 1 return per account.  But you can use the same email address for 5 accounts.   How to start another return in the Online version


Thats why if you need to do more than 1 return we recommend you buy the Desktop CD/Download program.  It can do unlimited returns and efile 5 for free.  And you can buy a lower version.  All the Desktop programs have the same forms. You just get more help and guidance in the higher versions.  Buy the Desktop program in stores or directly from Turbo Tax here

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