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The only way to file a 2023 return now is by mail. E-filing for 2023 is closed. You have not mentioned why your 2023 return was rejected. When it was rejected you received an email with a rejection message or rejection code. We have no access to that email. Most rejections are for AGI. If it was rejected for AGI, that no longer matters since you only needed AGI to e-file---and you cannot e-file it now. Print it, sign and date it in ink, and mail it in.
If you are getting a refund there is no penalty for filing late. If you have tax due, you are subject to late filing penalties and interest owed on the amount shown on line 37 of the Form 1040. The IRS will bill you for that amount; it will not be calculated by TT.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
You will be able to access the 2023 return you started by using the exact same account and user ID that you used when you started it. But you can no longer use online software for any further changes.
Start a 2024 return online and enter some personal information so that the menu on the left opens up and lets you access your past year returns.
Online tax preparation and e-filing for 2023 returns is now permanently closed.
Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2023 return, you now have to complete it using desktop software, which you must download to a full PC or Mac (not to a mobile device).Then you need to print, sign and mail it.
If you already paid for your online software you can ask customer support for a download of the desktop software.
They are available from 5 a.m. to 9p.m. Pacific time Monday-Friday
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
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