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51 replies

DoninGA
Level 15
Level 15
March 2, 2020
Level 2
March 16, 2020

Call me pl

DoninGA
Level 15
Level 15
March 16, 2020

@stittyss1 wrote:

Call me pl


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Level 2
March 21, 2020

I thought my state return was included.  Program is trying to charge me when I go to file

 

DC

DoninGA
Level 15
Level 15
March 21, 2020

@caligudg wrote:

I thought my state return was included.  Program is trying to charge me when I go to file

 

DC


Using  the TurboTax desktop CD/Download editions of Deluxe or higher one free state program download is included in the purchase price if the software was purchased from TurboTax.  That does Not include a free e-filing of a state tax return.  The state e-file charge is currently $24.99.  The state e-file fee can be avoided by printing and mailing the state tax return.

Level 2
March 24, 2020

[phone number removed] please!!!!

DoninGA
Level 15
Level 15
March 24, 2020

@Abelluche70  wrote:

[phone number removed] please!!!!


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Level 2
June 8, 2020

[phone number removed]

 

bob h

Level 15
June 8, 2020

@bobeng4

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time   Monday - Friday

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
August 3, 2020

I need assistance on my rejected tax return.  Please call me at [phone number removed].  Thank you.

Level 15
August 3, 2020

@harlingen2011 No one can call you from the user forum.

 

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead.

You received a rejection email that we cannot see.  Please tell us word for word what it says so we know how to help you.  Or even copy and paste the email message.

 

If you used the IRS non-filer site to get a stimulus check, you will now get a  “duplicate SSN” rejection.  We are seeing people who did not notice or ignored the warning on that site about using it if they would be filing a tax return.

https://ttlc.intuit.com/community/tax-topics/help/stimulus-how-to-file-your-return-after-getting-reject-r0000-902-01/01/1602609

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
August 19, 2020

Can you please contact at [phone number removed]

Level 15
August 19, 2020

@Chrisj618  No.  No one can call you.  Did you not read the reply directly above your own post in this thread?

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
January 27, 2021

need to speak to representative please

Level 2
January 27, 2021

can I speak to a representative please

SForrestLO
Level 11
January 27, 2021

@Schenberger

 

This FAQ will provide you the steps to contact an agent. Contact an agent

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
February 7, 2021

Please call me at [phone number removed]. I need to talk to about problem I have to work on 2020 return. Thanks.

Anil

Level 15
February 7, 2021

@ishuroshu It does not work that way.

 

Sorry—no one can call you from the user forum.  This is the public user forum.  You can post a question here and someone will try to help.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**