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51 replies

Level 2
March 25, 2021

Would like someone to call me about stimulus check of $600 and why I didn't get pls

Level 15
March 25, 2021

Community is a public forum and we are not able to facilitate a call. If you'd like to speak to a TurboTax representative, please see the link below.

What is the TurboTax phone number? 

 

However, only the IRS would be able to provide guidance regarding your stimulus payment eligibility. Please see How will the third stimulus impact me? for more information. 

@jchappell2

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Level 2
March 30, 2021

[phone number removed]

JohnB5677
Level 15
March 31, 2021

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

 

We're open daily from 5:00 AM to 9:00 PM PT.

 

To get help, select your product below.

 

TurboTax Online

TurboTax mobile app

TurboTax CD/Download software

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Level 2
April 13, 2021

I need a representative to call me please. I have some questions about my return and may have to do an amendment. 

Level 15
April 13, 2021

Sorry—no one can call you from the user forum.  This is the public user forum.  You can post a question here and someone will try to help.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
May 5, 2021

Need representative to please call me. [phone number removed]

Level 15
May 5, 2021

Sorry—no one can call you from the user forum.  This is the public user forum.  You can post a question here and someone will try to help.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
May 6, 2021

Haven’t received our federal taxes yet,please do not debt my payment because I don’t have it 

 

Level 15
May 6, 2021

@vitobritt77

TURBOTAX TOOK MONEY OUT OF MY BANK ACCOUNT

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

 

 

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
May 13, 2021

I need to know, before i check out and pay you, how I can reduce the cost

Level 2
May 18, 2021

please call me at [phone number removed]

Level 15
May 18, 2021

@elk51 Sorry—no one can call you from the user forum.  This is the public user forum.  You can post a question here and someone will try to help.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Saturday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
May 18, 2021

Please help me. Call me please [phone number removed]

AmyC
Level 15
May 18, 2021

You can fill this form out for someone to call you from TurboTax.

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Level 2
May 24, 2021

please call me about my state tax my # [phone number removed]

Level 15
May 24, 2021

@acooper69us

Sorry—no one can call you from the user forum.  This is the public user forum.  You can post a question here and someone will try to help.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Saturday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
June 8, 2021

Need to defer my automatic payment till 6/25 please let me know thank you

VolvoGirl
Level 15
June 8, 2021

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

Level 2
June 8, 2021

Need a representative to call me pls