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My W-2 has a control # of just one letter not like it should. So it won’t let me process my taxes online but instead by mail what can I do to fix this ?

It’s from target so should I call them and tell them my W-2 is wrong or maybe I got the wrong control #.
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2 Replies
KatrinaB
Intuit Alumni

My W-2 has a control # of just one letter not like it should. So it won’t let me process my taxes online but instead by mail what can I do to fix this ?

Control Number (Box D) is used by many payroll departments to uniquely identify a W-2 in their system. If your W-2 doesn't have one, it's no big deal – you can simply leave it blank.

If you get errors when attempting to e-file with an empty Box D, just enter any number in this format: 5 digits, space, 5 digits (for example, 12345 67890). The IRS doesn't care what's in Box D because its use by payroll departments is optional.

On the other hand, if you're trying to import your W-2 and you are asked for a Control Box D, and you don’t have one, click skip import and then manually enter your W-2. You won't be able to import using the 5 digit + space + 5 digit solution for e-filing.

My W-2 has a control # of just one letter not like it should. So it won’t let me process my taxes online but instead by mail what can I do to fix this ?

5 5 worked for my little sister.

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