My turbotax account was deactivated I have tried all my options for past 3 months and I can't get anywhere towards a solution please help?

[Daddy124]

I have same address and phone number but not email address I can answer any questions asked to prove my identity even photo ID birth certificates  ss# I need to amend 2020 and need access to my account

[Critter-3]

Follow these steps to sign in to your Intuit account:

1. Go to the account recovery page
2. Enter one of the following:
   • Phone number (recommended)
   • Email address
   • User ID
3. Follow the instructions. We'll customize them based on the info you provide and whether we recognize the device

Once you're done, we'll either send you a code to help you recover your account or give you a list of accounts associated with your info.

If you’re still unable to recover your account, select Try something else on the account recovery page. We'll ask additional questions to verify your identity.

Related Information:

• I forgot my password in the TurboTax CD/Download software
• How do I get a verification code if the email address is wrong?
• I forgot my password in the TurboTax Mobile App