My TPG direct deposit is more than $1,200 less than the IRS says it should be

[ryanstaxproblems]

I had my tax return adjusted by the IRS to be $2,265, but TPG only paid out $753.13. While I understand there are fees for submitting Federal and State through TurboTax as well as payment via my refund equating about $250, I am still missing well over $1,200 from what the IRS says they paid. 

This is extremely disappointing and frustrating, and likely the last time I use this service.

[HeatherPLO]

Please reach out to SBPTG using the information on their contact page.  You can also scroll down and send a message using the Submit a Request link at the bottom of the contact page as well 

[ryanstaxproblems]

I'm awaiting a callback, but honestly, Intuit needs to accept responsibility on this since they chose to work exclusively with this company to pay out refunds.

[SForrestLO]

We know how important your refund is and we apologize. You'll get an email message from us shortly letting you know when to expect the rest of your refund.

In the meantime, please refer to these Turbo Tax help articles.

What is Refund Processing Service?

Why is my direct-deposited refund or check lower than the amount in TurboTax?

Why is My Tax Refund Not What I Expected?

How do I track my state refund?

What is a refund offset?

 Tax Refund Tips
 

 What if my IRS refund is taking longer than 21 days?

[adilcan]

I am having the same issue. Called Turbotax and agent said nothing to do. I created a ticket and waiting response. But this is so frustrating probably most of the people dont check their bank accounts and they are keeping the difference???

[SForrestLO]

Please refer to the above post.

@adilcan