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For security purposes, screen share is only available when dealing with TurboTax support. Support is not free if you are using the basic online plan. However, you can post the reject code or message in the public forum, and we may be able to help.
If your tax return keeps getting rejected, you can review this information. It contains rejection codes and fixes. What does my rejected return code mean and how do I fix it?
You can contact TurboTax Customer Service using this link: Turbo Tax Customer Service.
Click here for Tax Tips for Avoiding E-file Rejections
Click here for How do I fix e-file reject IND-031-04 or IND-032-04?
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