My taxes keep getting rejected

[TerukoL · Accepted solution]

You will need to check the rejection code that was emailed to you to see why your return is being rejected. Please read the TurboTax FAQ listed below and follow the instructions to fix your rejected return.

https://ttlc.intuit.com/replies/3302275

[Tonygalutza]

I need to get my taxes for 2018

[xmasbaby0]

@Tonygalutza 

What do you mean by "get my taxes for 2018?"  Did you file a 2018 return that you want a copy of?  Do you need to prepare a 2018 return?   Did you prepare a 2018 return that has not yet been filed?  Or are you referring to wanting your 2018 refund to arrive?

[LindaFaye30]

Need help

[xmasbaby0]

@LindaFaye30 We cannot see your screen or your tax return.  We can help if we know what the problem is--please ask specific questions.

[ladymargaret09]

Keep getting rejected for e file due to AGI.  Used turbo Tax always in past and transfer data at beginning each year.

I show my and my spouse AGI the same  amount but getting rejected saying my AGI is wrong

Have retyped it 3 times and rejected each time for the same reason.  Any help?

[xmasbaby0]

You received an email that we cannot see that tells you why your tax return was rejected.   What is the rejection code or rejection message?  If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[dianalarose]

If you are filing jointly, are certain you entered the correct AGI, and keep getting rejected, you are most likely the victim of the infamous TT Filed Jointly Wrong API bug. If you don't want to file a paper copy, try another free online program. I've heard HR Block has the same problem. I used Free Tax USA last year. The same return + API that got rejected via TT was accepted in minutes. 

[gwhea]

It is rejecting and not giving a code or a solution... why is that??? 

[DaveF1006]

Please select this link to contact live help and they can research to find out why your return is rejecting.