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Best answer by TerukoL

You will need to check the rejection code that was emailed to you to see why your return is being rejected. Please read the TurboTax FAQ listed below and follow the instructions to fix your rejected return.

10 replies

TerukoLAnswer
Level 13
June 1, 2019

You will need to check the rejection code that was emailed to you to see why your return is being rejected. Please read the TurboTax FAQ listed below and follow the instructions to fix your rejected return.

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    LindaFaye30
    Level 2
    March 31, 2020

    Need help

    Level 15
    xmasbaby0Level 15
    Level 15
    March 31, 2020

    @LindaFaye30 We cannot see your screen or your tax return.  We can help if we know what the problem is--please ask specific questions.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Tonygalutza
    Level 2
    December 3, 2019

    I need to get my taxes for 2018

    Level 15
    xmasbaby0Level 15
    Level 15
    December 3, 2019

    @Tonygalutza 

    What do you mean by "get my taxes for 2018?"  Did you file a 2018 return that you want a copy of?  Do you need to prepare a 2018 return?   Did you prepare a 2018 return that has not yet been filed?  Or are you referring to wanting your 2018 refund to arrive?

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    ladymargaret09
    Level 2
    February 13, 2021

    Keep getting rejected for e file due to AGI.  Used turbo Tax always in past and transfer data at beginning each year.

    I show my and my spouse AGI the same  amount but getting rejected saying my AGI is wrong

    Have retyped it 3 times and rejected each time for the same reason.  Any help?

    Level 15
    xmasbaby0Level 15
    Level 15
    February 13, 2021

    You received an email that we cannot see that tells you why your tax return was rejected.   What is the rejection code or rejection message?  If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

     

    https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

    If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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