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My screen froze when I hit the finish and file button

 
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4 Replies

My screen froze when I hit the finish and file button

My phone didn't freeze, I got kicked out so, which however I was almost done with it but I can't get back to my page or spot,any suggestions ?

AkinaLO
Intuit Alumni

My screen froze when I hit the finish and file button

Please try uninstalling and then reinstalling the app. You also have the option to switch between the online version and the mobile app version because they sync together.  

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You may have multiple accounts. Please review the article below to find out.  

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@3a226b2da720 @hurtadoj61 

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My screen froze when I hit the finish and file button

My screen froze, need help

BrittanyS
Expert Alumni

My screen froze when I hit the finish and file button

Can you clarify, are you using TurboTax Desktop or Online?

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