My return was rejected 2x. Customer support no help. Told to mail it in with a check. Address? W2s? Do I mail in with the timestamp receipt?

[carolyn-hartigan]

I owe money. Don't want a penalty for mailing it in.

[pk]

@carolyn-hartigan , there should be no penalties if  your mail is stamped  with 5/17/21 by the post-office or any delivery services like FedEx/UPS etc.

For mailing address , please see this page from the IRS -- 

https://www.irs.gov/filing/where-to-file-addresses-for-taxpayers-and-tax-professionals-filing-form-1...

Is there more I can do for you ?

[VolvoGirl]

Why did it reject?  Is it for the wrong AGI?  Try entering 0 for 2019 AGI.  The IRS took a long time last year to process returns so the AGI didn't get recorded in time to check.

[janicehaag]

You are allowed to the 22nd if it was rejected so keep trying to e-file. AGI put 0. If you find you need to mail it, select that option in turbo tax and it will tell you were to mail it. Copy your W-2 and send in with it. 

[carolyn-hartigan]

Well unfortunately it will not be physically postmarked by the 17th since all the post offices were closed after my second rejection. I was told I cannot efile since it was rejected twice and that the IRS would magically know that I had submitted electronically via TT before the deadline. I am dubious so I am going to submit my electronic transmission receipt with rejection. Thank you!

[pk]

@carolyn-hartigan  IRS does  have record of rejections -- you also have three days from the rejection to  cure the issue and re-efile.   If you are going to file by mail -- don't worry about the  filing date -- IRS  is aware that you had filed  priorly.

pk

[carolyn-hartigan]

IND-996. Evidently the IRS thinks one of my dependents was given a PIN - but no one has a PIN. The first TT person thought it would be fixed no problem but same reject code twice now.

[carolyn-hartigan]

Unfortunately, it was not postmarked by the 17th because the 2nd rejection happened after the post offices were closed. I printed it from TT including the page with the TT electronic timestamp and mailed it overnight on the 18th. I hope the penalty is not too ridiculous given that I already owe a bunch of money.