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chocoll
New Member

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

 
12 Replies
DoninGA
Level 15

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

You cannot e-file or print your 2016 returns at this time.  The TurboTax e-file servers are not yet activated.  The forms and schedules included in your tax return have not yet been finalized.
You have not yet received your W-2's or Form 1099's to enter correct tax data for the 2016 tax return.
The IRS will not be accepting any type of tax year 2016 return until January 23.
Any tax return that has a tax refund which includes EIC and/or the Additional Child Tax Credit will be held by the IRS until February 15 with payment of the refund to begin during the week of February 27.
SteamTrain
Level 15

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

....or...is your situation one where you can't figure out HOW to navigate back to the Federal taxes sections that contain your income or deductions?
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
shortround11
New Member

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

this is my return for last year
macuser_22
Level 15

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

@shortround11 - a 2015 tax return cannot be done online or e-filed.   Online is *only* for 2016 tax returns.   For 2015, you can only use the desktop software and print and mail your return.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3394380-can-i-use-turbotax-to-file-a-2015-return">https://ttlc.int...>
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900990-still-need-to-file-your-2015-taxes">https://ttlc.intuit.co...>
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
SweetieJean
Level 15

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

shortround11
New Member

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

this is my return for last year
SweetieJean
Level 15

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

2015? You cannot use TT online for that now.
DoninGA
Level 15

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

@shortround11 - Start a new question for your problem using this website - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/new">https://ttlc.intuit.com/questions/new</a>
SweetieJean
Level 15

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3394380-can-i-use-turbotax-to-file-a-2015-return">https://ttlc.int...>
However, it will not run on XP.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901571-minimum-system-requirements-for-turbotax-windows-software"...>
2105 returns must be filed by mail.
shortround11
New Member

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

so what is the solution
SweetieJean
Level 15

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

Pull the forms from the IRS and state tax werbsites, and do them by hand.
VolvoGirl
Level 15

My return seems stuck on this page ~ "Travis, just two more steps and we'll file your returns" what do I do ?

If you want to do 2015 for free you can get the blank forms from the IRS and filll them out by hand.  Here are some blank forms & instructions for 2015
1040 <a rel="nofollow" target="_blank" href="https://www.irs.gov/pub/irs-prior/f1040--2015.pdf">https://www.irs.gov/pub/irs-prior/f1040--2015.pdf... <a rel="nofollow" target="_blank" href="https://www.irs.gov/pub/irs-prior/i1040gi--2015.pdf">https://www.irs.gov/pub/irs-prior/i1040gi--2015...>

1040A <a rel="nofollow" target="_blank" href="https://www.irs.gov/pub/irs-prior/f1040a--2015.pdf">https://www.irs.gov/pub/irs-prior/f1040a--2015.p... <a rel="nofollow" target="_blank" href="https://www.irs.gov/pub/irs-prior/i1040a--2015.pdf">https://www.irs.gov/pub/irs-prior/i1040a--2015.p...>

1040EZ <a rel="nofollow" target="_blank" href="https://www.irs.gov/pub/irs-prior/f1040ez--2015.pdf">https://www.irs.gov/pub/irs-prior/f1040ez--2015... <a rel="nofollow" target="_blank" href="https://www.irs.gov/pub/irs-prior/i1040ez--2015.pdf">https://www.irs.gov/pub/irs-prior/i1040ez--2015...>

2015 Tax Tables <a rel="nofollow" target="_blank" href="https://www.irs.gov/pub/irs-prior/i1040tt--2015.pdf">https://www.irs.gov/pub/irs-prior/i1040tt--2015...>
Publication 17 Tax Guide for 2015 <a rel="nofollow" target="_blank" href="https://www.irs.gov/pub/irs-prior/p17--2015.pdf">https://www.irs.gov/pub/irs-prior/p17--2015.pdf</a>

THEN FOR 2016:
You can still use your Online account to do this year's 2016 return but you will need to clear out your entries and start over for 2016.  Or abandon this online account and start a new one.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2586254-using-clear-start-over-in-turbotax-online">https://ttlc.in...>
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