turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

MarilynG
Expert Alumni

My return is continuously rejected. Turbotax keeps telling me I am ready to file. After rejection, I follow all the steps that Turbotax provides. Refile and rejected.

If you're using TurboTax Online, you may have some data hung up in the program.

 

I would suggest that you Delete Form 1095-A, close TurboTax, clear your Cache and Cookies and re-enter your 1095-A. 

 

Be sure that the SSN on the form matches one on your return.

 

Here's How to Enter 1095-A

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
TB165
Returning Member

My return is continuously rejected. Turbotax keeps telling me I am ready to file. After rejection, I follow all the steps that Turbotax provides. Refile and rejected.

There are at least two conflicts in the 2021 Turbotax Desktop edition with the Form 8962 Instructions (Form 8952) feeds off of Form1095-A data entry.  The IRS Instructions say when filing electronically, to ROUND UP OR ROUND DOWN the cents to the nearest whole number because their electronic filing portal does not read cents (anything after the decimal). So when doing this the column C total can be off by a dollar or two, potentially causing a rejection. I manually rounded down one of the numbers to get the total to match, but the return was rejected (for the 4th time) Column C, Line 33 on Form 1095-A which carries over to Form 8962. Hmmmm.  We'll see if that gets rejected too. If it does get rejected again, then TurboTax has no resolution to that bug and a paper return will need to be filed. How many millions of returns will have to be filed by paper due to this bug.

 

The second conflict with Form 8962 instructions is that the IRS says to ENTER A ZERO!!!!!  TurboTax rejects this procedure and requires the fields be left blank - reject - reject - reject.

My return is continuously rejected. Turbotax keeps telling me I am ready to file. After rejection, I follow all the steps that Turbotax provides. Refile and rejected.

My 2021 return filed with Turbotax was rejected because they said deceased person was listed on my return.  The deceased person was my wife who passed away January 25, 2021, which was in the taxable year!  I sent them a letter of explanation, and a copy of her death certificate.

Since then, I have been hospitalized twice with the virus, had 4 family deaths and simply forgot about the tax problem.  I am almost 81 years old and not well at all.  A few days ago, I remembered the tax issue had not been resolved, you had not been paid, and I had not received the balance of my refund.  I'm too old and sick to deal with crap like this!  Can you help me get this settled?

My return is continuously rejected. Turbotax keeps telling me I am ready to file. After rejection, I follow all the steps that Turbotax provides. Refile and rejected.

@papageorge5

 

If the return was rejected due to the decedent on the return your ONLY option is to mail in the return.   If you have already mailed the return then expect it to take 6 months to a year to process due to all the delays.

https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

 

Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.

 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question