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chicks196
Returning Member

My refund was around $200 less than what both TurboTax and the IRS refund status website says. Why did I not receive my full amount?

 
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3 Replies

My refund was around $200 less than what both TurboTax and the IRS refund status website says. Why did I not receive my full amount?

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99 or $44.99 in CA)

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

What is Refund Processing Service?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
chicks196
Returning Member

My refund was around $200 less than what both TurboTax and the IRS refund status website says. Why did I not receive my full amount?

Yes - I expected the $39 TT fee. A "fast cash advance interest repayment" charge is the culprit. I don't remember asking for an advance? Why was I charged for this?

Sopdu
Returning Member

My refund was around $200 less than what both TurboTax and the IRS refund status website says. Why did I not receive my full amount?

I had the same happen to me, I received a $128 fee deducted from my return labelled as "fast cash advance interest repayment", which I didn't request or agree to at any point. I spent an hour on the phone with turbotax support about this just for them to redirect me to SBTPG's 'contact us' webpage as the solution.

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