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Ask the Experts All About the Refund! >> Event happening NOW!!!!
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zacl1540
New Member

My refund is $122.58 less than it was supposed to be, from "TPG PRODUCTS SBTPG LLC".  Was I charged an additional fee? I was not informed about this. When will I get it?

 
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2 Replies

My refund is $122.58 less than it was supposed to be, from "TPG PRODUCTS SBTPG LLC".  Was I charged an additional fee? I was not informed about this. When will I get it?

Is the amount sent/issued by the IRS the same as the refund amount shown on your federal tax return Form 1040 Line 35a? - https://www.irs.gov/refunds


If not, then go to this IRS website for information on reduced refunds - https://www.irs.gov/taxtopics/tc203


Have you factored in the TurboTax account fees and the TPG service charge of $40 plus any applicable sales tax?
Review your TurboTax account fees -
Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on View Order Details

SharonD007
Expert Alumni

My refund is $122.58 less than it was supposed to be, from "TPG PRODUCTS SBTPG LLC".  Was I charged an additional fee? I was not informed about this. When will I get it?

When you use the "Pay With My  Refund" option. The fees (TurboTax fees and a separate processing fee) are deducted from your refund. The fees were displayed when you chose that option.  Some other reasons why your refund is lower than the amount on your tax return:

 

  • The IRS may have applied part of your refund to other debts you may have, such as child support, student loans, spousal support, or other state debt.
  • The IRS found a mistake in your tax return.

For more information, review the TurboTax Help article Why is my refund direct-deposit or check lower than the amount in TurboTax?

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