My Mac is not compatible with Big Sur but is in perfect condition. Will I have to purchase a new Mac in order to use Turbo Tax next year?

[AkinaLO]

No. You won't have to purchase a new Mac because TurboTax is compatible with Big Sur. Have you tried filing yet? 

[DebbieCurtis]

I filed my taxes for this year but the software stated that I must upgrade to Big Sur to use turbo tax next year. I looked online and my Mac is incompatible with Big Sur because it is a mid 2012 edition. However, it is in perfect condition so I am not going to buy a new one. I was checking to see if I needed to use another tax software next year in order to use my Mac that has MacOS Catalina as it’s operating system. Thank you for your help!

[AkinaLO · Accepted solution]

So happy to help. The minimum system requirement for this year is Catalina 10.15 or later. The TurboTax compatibility information for next year has not been updated yet. Please check back next year for that. 

This article will show you the system requirements.

Minimum system requirements for TurboTax Mac software

[ak62]

I have a similar issue as the original post from Feb 2022 but now it is 2023 and I have a late 2012 MAC in perfect working condition running Catalina 10.15.7, which I now understand is unable to be upgraded and minimum system requirements for 2022 TT is Big Sur.   I purchased home version of 2022 TT which I am now unable to use.  What are my options? 

[VolvoGirl]

If you can't install the Desktop program, you can use the Online version.

You can't apply the Desktop CD/Download purchase to Online.  You have to pay for Online separately.  You will have to get a refund for the Desktop program.  Then you can use the Online web version.  Or try to upgrade your computer or find another computer to install it on.  The CD has both Windows and Mac programs on it.

Or Call in for a refund. When you fill out the from use the word BILLING ISSUES instead of the word “refund.” Contact Customer Service 5am-9pm Pacific time 7 days a week, https://support.turbotax.intuit.com/contact

They might give you a service code to use the online version.

If you used the Desktop program last year here’s How to transfer into the Online version, expand the blue link if you used the CD/download last year

https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-...

If you used the Desktop program before you may notice several differences and not like the online version.  It has less features and no Forms Mode.  You can only do 1 return.  Your return is only saved online so be sure to save both the .tax2022 data file and the pdf file to your computer when you are done.  In case you need to amend in the future or if you need a copy to get a loan or something.  You might not be able to access your online return when you need a copy.

Start an Online return here,

https://turbotax.intuit.com/personal-taxes/online/

[Critter-3]

You can return the program you cannot use then :

1) find a program that will work with your computer

2) use a local tax pro

3) use the TT online program  https://turbotax.intuit.com/personal-taxes/online/file-your-own-taxes/

4) use one of the IRS FREE FILE options if your AGI is $73K of less  https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

[fanfare]

some people buy a crummy used PC just to do their taxes on their kitchen table see ebay.

you can buy a whole computer for less than the cost of TurboTax software.