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New Member

My laptop died with my tax info can you download 1018 premier on new laptop.can you download the returns which were filed with that computer

 
5 Replies
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New Member

My laptop died with my tax info can you download 1018 premier on new laptop.can you download the returns which were filed with that computer

my new laptop does not have slot to download the turbotax ,I purchasedthe premier locally

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Level 15

My laptop died with my tax info can you download 1018 premier on new laptop.can you download the returns which were filed with that computer

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

If you purchased the TurboTax desktop edition from TurboTax then sign onto you download account and download the software again at no charge - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts

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Level 15

My laptop died with my tax info can you download 1018 premier on new laptop.can you download the returns which were filed with that computer

Contact TurboTax support for assistance in getting a download of the software since it was not purchased from TurboTax.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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New Member

My laptop died with my tax info can you download 1018 premier on new laptop.can you download the returns which were filed with that computer

thank you ill try them tomorrow

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Level 15

My laptop died with my tax info can you download 1018 premier on new laptop.can you download the returns which were filed with that computer

You do understand you won't be able to get your tax return unless you saved a backup on a usb flash drive or somewhere like DropBox or some backup program or cloud.  Did you file yet?  You can get a copy from the IRS.