My file payment for state is not being accepted. Have tried multiple credit cards. Can you tell me why?

linda1584 · ‎April 28, 2024

How can I get my efile payment to go through?

taxlady28 · ‎April 28, 2024

That usually happens when there is a block on your account. The billing department is in mountain time. Call Monday thru Friday 9:00 AM - 4:00 PM Mountain time. Some agents will not know how to contact them so insist on a supervisor if they do not help you. Once that is fixed you will be able to use your credit cards.

JotikaT2 · ‎May 1, 2024

Please see this link for additional options to help clear the payment validation issues.

If none of these steps help, I suggest contacting us for assistance.

@linda1584

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My file payment for state is not being accepted. Have tried multiple credit cards. Can you tell me why?