My federal taxes keep getting rejected because it says I need and ACA explanation. I do not have a marketplace health insurance plan. I never had one, how do I fix this?

[Rejected_3]

I HAVE NEVER had ACA nor have any of my kids. My return was rejected twice. I spoke to a TurboTax agent and she walked me through these same steps and it still rejected a third time. I feel like TurboTax has a glitch in their system and needs to fix it. I’m royally pissed off and tired of trying. She told me just to file by paper then. I told her I want my filing fee back because this is BS. 

[Ashep]

Do I put $1 for just January or all of the months listed?

[DawnC]

Your return may have been rejected if the IRS has information that someone in your household should have a 1095-A.   @Ashep 

If you don't have a Form 1095-A and know you won't be receiving one, you can certify this in TurboTax in order to refile your return:

Note: If your TurboTax navigation looks different from what’s described here, learn more.

1. Select Federal from the left menu, then Deductions & Credits.
2. Navigate to Medical and select Show More.
3. Select Start or Revisit next to Affordable Care Act (Form 1095-A).
4. You'll be asked if you received a 1095-A. Select No.
5. Select the statement indicating you did not receive a 1095-A. By selecting this certification, you will be able to e-file your return and meet the requirements under rejected code F8962-070.
6. Select File from the left menu and continue through the process to resubmit your return.

If you're not sure if someone in your household purchased insurance through HealthCare.gov or your state's Marketplace, check those websites for an account.

[momobaby1234]

This is unreal. At first I didn't think the fix would work, especially since this was 2-3 years ago when this person made the post. I can't believe TurboTax could be so expensive and have such a stupid issue. My brother has a job with insurance and my father has Medicare through the government. So I don't know why the 1095-A was required and kept coming back rejected. But the trick worked to add 1's in all the boxes and 0 in the identifier box.

TurboTax, get your crap together. This is stupid. Maybe this is your way to make more money out of people who use the "agent help". I refuse to keep paying for services I NEVER use. 

[isatuyck]

I just did this and it worked for me too! thank you so much! turbotax has to fix this issue.