My federal payment still hasn’t come out of my account. I set it up for the 15th along with my state payment. State came out but the federal did not

[jds3705]

Bank information was entered once for both. Since state came out on time- the account info was clearly correct.

[CatinaT1]

Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to inquire about your payment, but please wait 7 to 10 days after your return was accepted before calling.  

[jds3705]

Thanks. I called since it has been longer than 10 days since I filed. The automated system couldn’t locate the payment so I talked with someone and they said there might be delays pulling those funds. When I asked if that would get me a penalty they couldn’t give me that information. Wish I had just paid by check now 

[CatinaT1]

In a normal season, the IRS will debit your account on the date you specified or soon after.  We have had several reports of the IRS not debiting accounts on the scheduled date. Just be patient -- the IRS will take your money! 

 
If you want to check the debit date you specified, look on the filing instructions for your return.  It will tell you the debit date the IRS or State will deduct the payment.  If you did not print them out you can view them using the following steps: 

 
TurboTax Online 

To get back into your return after printing or e-filing, please follow these steps: 

1. In TurboTax Online, sign into your account. 

2. You should be on your Tax Home page. 

3. Scroll down to Your tax returns & documents. 

4. Select 2020, and then select Add a State (you're not actually adding a state, this just gets you into the right menu). 

5. Once you're in your return, you can navigate around as usual. 

6. Click Tax Tools (in the black bar on the left of your screen) and then click select Print Center. 

7. Click Print, save or preview this year's return 

TurboTax CD/Download 

1. Go into Forms Mode by clicking on the Forms icon in the top right of the blue bar.   

2. In the Forms in My Return list on the left, click Filing Inst.  [It's usually toward the bottom of the list.]  The form will appear on the right side of the screen. 

3. You can view the form on the screen or you can print a copy by clicking the Print box at the bottom of the screen. 

4. To return to the interview, click on the Step-By-Step icon in the top right of the blue bar.   

The IRS does take some time to withdraw funds. They are backlogged. Try waiting up to a few days before the May 17 deadline before prompting a secondary means of payment. Otherwise, it could end up that you double pay and then have to wait for a refund. 

To determine if there is a problem, check your account here: IRS: View Your Tax Account Information. 

If the payment has still not been withdrawn and you are within a few days of May 17, go to IRS Paying Your Taxes for options or see 2020 Form 1040 Instructions, page 62. Payment options include:  

• mailing in a payment using Form 1040-V Payment Voucher, or 

• by using either Direct Pay or 

• by using the Electronic Federal Tax Payment System (EFTPS).