My email is not correct for my identity please help

[james-blease]

My email needs to be changed

[mesquitebean]

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@ james-blease wrote:   My email is not correct for my identity please help
My email needs to be changed

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Without any context I'm not exactly sure what that means, so I'm having to guess a bit.  Are you referring to the 6-digit email verification code some people need when efiling?

If so, and if you need to change to a different one, you can go to your settings in your Intuit Account.  You can change the email address if desired (using the steps below.)     Here's how:

• In the left menu column scroll way down to Intuit Account.
• Then once in the account choose tab Sign In & Security.
• Once you change it, see if your email address has a tiny link beside it that says "not verified".  If so, click that to verify.
• Perhaps once you verify it there in the account settings, it won't ask you to verify it again when you are efiling.

If after all that, you still can't resolve your issue, here's how to reach TurboTax Support 5AM-5PM Pacific, 7 days/week.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you use Free Edition and don't have free phone support, another way to reach them if you have social media is to direct message a Support agent:

https://x.com/TeamTurboTax

or
https://www.facebook.com/turbotax

[mesquitebean]

Or is it something else?   If my answer above about the email verification code for efiling is not what you are referring to when you say "my email is not correct for my identity,"  are you seeing an email address that you do not recognize at all, and therefore you are concerned your account has been compromised?

If so, phone TurboTax Support with your concern.   In the meantime, if you suspect any compromise, change your password.  That's done in the Account Settings mentioned above.

TurboTax Customer Support

https://ttlc.intuit.com/turbotax-support/en-us/contact/

Hours 5AM-5PM Pacfic, 7 days/week

If you use Free Edition and don't have free phone support, another way to reach them if you have social media is to direct message a Support agent:

https://x.com/TeamTurboTax

or
https://www.facebook.com/turbotax