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brad_beck21
New Member

My EFile says transmission failed due to w-2 data import. I didn’t use the data import function. I called TurboTax and it said it’s an issue on their end and the wait time to talk to tech s

 
2 Replies
quaited1
New Member

My EFile says transmission failed due to w-2 data import. I didn’t use the data import function. I called TurboTax and it said it’s an issue on their end and the wait time to talk to tech s

Same here. Most frustrating part is that I tried to re-import, that failed, and then I manually entered all 4 w2s we had and still got the transmission failed. This was after they happily collected my payment.....

DonnaLO
Expert Alumni

My EFile says transmission failed due to w-2 data import. I didn’t use the data import function. I called TurboTax and it said it’s an issue on their end and the wait time to talk to tech s

If you imported a W-2, some pieces of information may be missing or were inaccurately entered during the data import process. To ensure your 2019 TurboTax return is accurate, please delete ALL your W-2s and then re-import them into your return before submitting your return to the IRS.

Do not e-file your return before Thursday, January 30, 11:59pm PST.

 

Follow these steps to delete and re-import your W-2s.

 

https://ttlc.intuit.com/community/entering-importing/help/how-can-i-fix-my-w-2-import-issue/01/27532...

 

If you continue to experience problems, 

Please use this link to reach technical support:

https://support.turbotax.intuit.com/contact/ 

 

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