My disk will not load

[Larry Jourdan]

it is in aexternal drivr

[VolvoGirl]

Even if you buy the CD you should use the download method to install the program.  Then you can for sure download it again like to reinstall or to install on another computer.  You might have trouble installing the CD again or getting the download after using the CD.  

UPDATED…How to install Turbo Tax 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbo... 

How to activate 

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

There should be instructions with the CD on how to download it instead.  In fact this link says you can't use both the CD and download. 

How to download Turbo Tax instead of using the CD

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...