My dad bought TurboTax at the store and n put in the code to download. His computer wasn't compatible. Can I use it instead?

It said this code was used but nobody was able to download it yet and now it's registered to his email. I need my info in there though

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My dad bought TurboTax at the store and n put in the code to download. His computer wasn't compatible. Can I use it instead?

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