Does anyone else have a blank EULA screen on mac when opening the software?

Forum|Forum|7 years ago
June 3, 2019
2 replies
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When I first run the Mac OS X TurboTax software, I get what I assume to be the end user license agreement screen, but it is blank and all that it says is "I decline" or "I agree." Has anyone else had this problem?

TurboTax Deluxe Mac

Best answer by macuser_22

Yes. That seems to be a Mac Mojave (OSX 10.14) issue and TurboTax will address it in a future update. If you install from a CD then the update cannot fix the initial install since it is on the burned on the CD that way.

macuser_22

Answer

Alumni - Champ

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

melaniemccool

Level 2

@macuser_22 Tried everything that has been recommended both online and by the tech support people (3 of them) who tried to help.

Anonymous

Here's what the blank splash screen should show. Shout out to @tk4two1 for the screenshot. Full EULA (scrolls off the bottom of the screenshot) is at https://turbotax.intuit.com/corp/license/desktop.jsp per @macuser_22.