Lost my 2018 Premier CD. Is there anything I can do besides start over?

jonsod21 · ‎September 28, 2019

xmasbaby0 · ‎September 28, 2019

You were using desktop software to prepare a 2018 return? The CD is not where the tax return file is stored. The tax file is saved on your own hard drive. You did save it, right? And if you still have the program installed on your computer, it should not even matter at this point if you cannot find the CD.

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

teebox · ‎December 22, 2019

I have the files on a thumb drive but the computer that I used to install the CD is no longer working.

JakailaLO · ‎January 7, 2020

No, because unfortunately the program cannot be copied and moved from one computer to another. Since you lost the original CD you can contact TurboTax customer support who will be able to send you a installation file to download to your new computer. Use this link to contact support https://support.turbotax.intuit.com/contact/

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Lost my 2018 Premier CD. Is there anything I can do besides start over?