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I purchased the downloadable version of Turbotax from Amazon but the license key/redemption code is not valid. How am I supposed to complete my taxes?
You'll need to sign in or create an account to connect with an expert.
Please try the guidance in How do I get started with TurboTax Desktop?
For installation and software issues you can contact the TurboTax Support Phone Number
Edited 04/08/2025 | 07:43 AM PST
The correct answer is "we cannot help you with a Turbotax purchase on Amazon". You need to purchase directly from Intuit in order for them to help you.
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