License code after loading CD asked for a code that does not match indicated code on CD mailer. I cannot enter 12 of the 16 characters and cannot enter my 2020 TurboTax.
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Do you have a TurboTax Online account?
We'll help you get started or pick up where you left off.
License code after loading CD asked for a code that does not match indicated code on CD mailer. I cannot enter 12 of the 16 characters and cannot enter my 2020 TurboTax.
posted
January 9, 202111:18 AM
last updated
January 09, 202111:18 AM
Connect with an expert
x
Do you have an Intuit account?
You'll need to sign in or create an account to connect with an expert.
License code after loading CD asked for a code that does not match indicated code on CD mailer. I cannot enter 12 of the 16 characters and cannot enter my 2020 TurboTax.
License code after loading CD asked for a code that does not match indicated code on CD mailer. I cannot enter 12 of the 16 characters and cannot enter my 2020 TurboTax.
Please see the TurboTax FAQ's below for assistance with your license code not matching:
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.