How do I find my license code for TurboTax Desktop?

by TurboTax•452• Updated 1 week ago

Your license code is a 16-character combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that verifies the software and allows you to finish installing and begin using TurboTax.

Where you'll find it depends on how you purchased TurboTax. Find your situation below for more info.

From an authorized retailer

Your license code should be included in your order confirmation email if purchased on a retailer's website, or within the package if purchased in-store. Check your email or your order history. If it’s not there, you’ll need to contact the retailer directly.

From the TurboTax website

On your order confirmation screen
In your email confirmation
In your Downloads folder:
1. Go to turbotax.intuit.com.
2. Hover over Do it yourself, then Doing your taxes with a Download, and then select Access my downloads.
3. Sign in to your account. Make sure it's the same one you used to purchase the software license.
4. Select Downloads and look for your license code under the TurboTax product name.
5. Return to the install screen and enter the code to continue.

From TurboTax Advantage

In your notification email
In your Downloads folder:
1. Go to turbotax.intuit.com.
2. Hover over Do it yourself, then Doing your taxes with a Download, and then select Access my downloads.
3. Sign in to your account. Make sure it's the same one you used to purchase the software license.
4. Select Downloads and look for your license code under the TurboTax product name.
5. Return to the install screen and enter the code to continue.

Still can’t find your code? Contact us.