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valescio1
New Member

Licence code

To get my TTAX to work, I have to put in a license code which can not be found

16 Replies
DoninGA
Level 15

Licence code

j_eres15
New Member

Licence code

I have a license code. my brother bought turbo tax 2020 and is allowed to be used on five computers. how do I apply it to my computer?

bigd89117
New Member

Licence code

Install my disc for 2019 Home & Business. Used it and efiled 5 returns. I uninstalled it and put in a new disc for home & business. It never asks for the license code on the new disc. I get an error stating I used my 5 efiles already. This is retarded. How do I add the new license code???

CatinaT1
Employee Tax Expert

Licence code

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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VolvoGirl
Level 15

Licence code

@bigd89117   Sorry you can only efile 5 returns.  You can't get more by installing another program.  5 is a IRS limit.

 

5 efiles is an IRS limit per computer and email address.  I think it's to prevent fraud and people filing a lot of fake returns.

 

And to prepare more than five e-files, you will need to sign up with the IRS as an ERO - an Electronic Returns Originator.  How to become an Authorized E-file Provider…..

http://www.irs.gov/Tax-Professionals/e-File-Providers-&-Partners/Become-an-Authorized-e-file-Provide...

jbeatrice09
New Member

Licence code

I had the same issue since my sister used my email address now I will not let her do her taxes it keeps saying they have been used. is their a way the license code can be transferred to her account I have created an account for her please help 

DaraLO
Employee TurboTax Specialist

Licence code

@jbeatrice09 Please contact our phone support team for assistance.  Refer to the following TurboTax FAQ for the contact number:What is the TurboTax phone number? - Community

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dprob1
Level 1

Licence code

I need to load turbo 2019 to my new computer and used my license code on my old computer.  How do I download when the license code will not work for the second time.

 

thanks

VolvoGirl
Level 15

Licence code

The License Code lets you install on 5 computers.  Did you try? If you have trouble call Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Can I install on more than 1 computer?

https://ttlc.intuit.com/community/installing/help/can-i-install-turbotax-on-more-than-one-computer/0...

sterlinghawk
Level 1

Licence code

Because everything was not totally removed from your PC. If you go into regedit, you  will find remnants of the app

gpalmer51
New Member

Licence code

I need a license code to activate my 2020 turbo tax.

  

EbonyL122824
Intuit Alumni

Licence code

@gpalmer51 Follow the instructions in this TurboTax FAQ to find your license code. If you need further assistance, contact customer support here.

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wingit95
New Member

Licence code

I have a new computer and am trying to install turbotax Deluxe 2019 and I am being told that I have used all 5 installations.  I know that to be untrue.  what do I do now

CarissaM
Employee TurboTax Specialist

Licence code

You will need to contact customer service to see if there is anything they can do. 

 

Please click here to contact customer service. 

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