I do not know how to keep a window open while I get my verification numbers

Forum|Forum|7 years ago
June 1, 2019
14 replies
0 views

No text available

TurboTax Free Edition Online

Show previous replies

Opus 17

Level 15

Leave the window open, it expires when you close it. Use another browser window to check your mail, or check your mail on a different web browser (like Internet Explorer) or use a smart phone or other device. In most browsers, control-N will open a new window, and control-T will open a new tab (command-N or command-T on Macs.)

Once you get logged in, if you go to your personal settings and add a cell phone number, you can change your security preferences to send any future verification codes to your phone by text message instead of email, if that is easier for you.

Lisa995

Alumni - Champ

I didn't know Ctrl + N opened a new browser window. Thank you!

♪♫•*¨*•.¸¸♥Lisa♥ ¸¸.•*¨*•♫♪

Mariam19581

Level 2

Can u text me my code not by email it's taking more than 13 minutes to get and it expires

JeanneLO

Level 14

The IRS requires we verify your email address therefore it unfortunately cannot be sent via text to you.

It can take up to 15 minutes for the code to be emailed to you, and check your junk email folders too. Please don’t try to get a new code too soon as it will invalidate the old code and you’ll end up waiting longer. Please see this TurboTax FAQ for more information if you are having trouble with your verification code: https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Barnone44

Level 2

My time keeps expiring before I can enter my code not really up up cell phones