Keep going tab not working to file stare

[LindaS5247]

If TurboTax is not letting you continue, you can try the steps listed below.

TurboTax Online updates for new tax laws and other features, but they are done automatically in your web browser. You do not have to manually update like in TurboTax desktop software.

• Go out of your program, close your browser and go back in.
• Clear your cache and cookies.
• Try a different Web Browser.

For further instructions on how to clear cache and delete cookies, please see the links below:

If you are using TurboTax Desktop, make sure all updates have been run on your program. You can do this by clicking on "Online" in the black bar across the top of your TurboTax screen.  And then select "Check for Updates"

Please return to Community if you have any additional information or questions and we would be happy to help.