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katel32
New Member

Just purchased the 2021 Windows version for download instead of the MAC version. Can I get a refund?

 
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2 Replies
Kat
Level 15
Level 15

Just purchased the 2021 Windows version for download instead of the MAC version. Can I get a refund?

No one here can issue a refund.  You'll need to contact TurboTax Customer Support for assistance using the info I'm linking below.  Just tell the Support rep that you purchased the wrong product, and he/she will assist you.

 

You'll be requesting a call back from Support.  NOTE:  When entering your subject matter, don't use the word "refund".  Instead, use the words "billing issue".  Support will be available tomorrow.

 

What is the TurboTax phone number? 

 

 

 

 

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
katel32
New Member

Just purchased the 2021 Windows version for download instead of the MAC version. Can I get a refund?

Thank you!

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