@mjmobley
Correct, as of this date (16 January 2022) You cannot import yoru 2021 ItsDeductible data.
Either the a) software connection isn't implemented yet, or b) the software is in a certain status where it isn't ready to accept the formatted data from ItsDeductible right now.
1) wait another week and try again after 21 January
2) ....even if it becomes available sooner, Do Not file your taxes until AFTER the first full week in February.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*