turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

dc-neuman
New Member

It will not accept my Drivers License number.

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
TeresaM
Expert Alumni

It will not accept my Drivers License number.

Please enter the license number and use any numbers and/or letters but do not enter any special characters such as - or *  or spaces. The message is trying to stop the entry of any special characters or spaces and several states do have only numbers. Please be sure there are no extra spaces at the beginning or the end.

The driver's license number is an added security measure the IRS and States have put in place for 2016 but for most states your return can be filed and will process without your driver's license number.

For more information, please see below.

https://ttlc.intuit.com/replies/4879130

 


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies