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Turbo tax keeps recycling back to the audt defense and never efiles

 
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JodiC
New Member

Turbo tax keeps recycling back to the audt defense and never efiles

It sounds like a potential problem with cookies.  Have you tried to use incognito in Chrome or a different browser (won't have cookies and will function like new)?  You can also clear your cookies and cache if you want to use your current 

Here is a link to an article to help with clearing your cookies, that can help: https://ttlc.intuit.com/questions/1901488-how-to-clear-your-cache  

Here is also a link to a video about incognito for Chrome, if you need it (I use incognito ALL the time to troubleshoot any issues).  

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