You'll need to sign in or create an account to connect with an expert.
Based on what your saying, it sounds like you either have no refund, or it is insufficient to cover the TurboTax fees. If that's the case, you will have to pay the TurboTax fees out of pocket. You can do this with a credit/debit card or checking account information. Just click File (left menu bar) in TurboTax Online to get started.
Do you know you upgraded to the LIVE expert help version for higher cost?
How to remove Turbo Tax Live. There are 2 ways depending on how you got into LIVE.
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312
How to see your fees
For help with fees
https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051
IRS Free File can save families money; find tax benefits all for free
IR-2020-15, January 17, 2020
WASHINGTON — IRS Free File can save families, especially those with children, some money in 2020 plus find tax benefits such as the Earned Income Tax Credit. Free File is now available at IRS.gov/freefile.
Since its 2003 debut, Free File has served nearly 57 million taxpayers, saving them $1.7 billion using a very conservative $30 preparation fee. Young families with children are key beneficiaries of Free File, the public-private partnership between the IRS and 10 online tax preparation software providers.
"Free File can save young families money. It offers free software, free electronic filing and free direct deposit which is the fastest way to get a refund," said Ken Corbin, commissioner of IRS' Wage and Investment division.
Whether single or married, the taxpayers' 2019 adjusted gross income must be $69,000 or less to be eligible for free online tax preparation through Free File. Free File can help families find the tax credits and deduction they are due such as EITC. By answering a few questions, taxpayers can find out if they're eligible for EITC and other family-related tax benefits.
The IRS will begin processing tax returns on January 27. Most refunds are issued within 21 days. With Free File, you can even use any digital device, personal computer, tablet or smart phone. Free File products are mobile enabled so you can do your taxes on your smart phone or tablet and e-File with your hand-held device.
Here's how Free File works:
You do not have to be EITC eligible in order to qualify for Free File. Any individual or married couple that meets the income limitation can qualify. First-time filers or college students are key users. Military personnel who meet the income requirement can use any of nine partner products. And seniors who want to file the new Form 1040-SR because they are over 65 and taking the standard deduction also can use Free File.
Remember, if you meet the income requirement you will find at least one free online product. To avoid fees for state tax returns, look for a partner that offers free state tax return preparation or check out your state's tax agency website to see if they are members of the State Free File program.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
joanyang19
New Member
jonascaudill78
New Member
tompatty66
New Member
Raph
Community Manager
in Events
Raph
Community Manager
in Events