3476278
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

it keeps telling me to fix errors before moving forward. But it doesn't highlight what might be wrong and I have checked and doubled checked all info is correct.

Must fix errors on this page to continue. I have fixed errors. Everything is correct
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
LindaS5247
Expert Alumni

it keeps telling me to fix errors before moving forward. But it doesn't highlight what might be wrong and I have checked and doubled checked all info is correct.

To fix your errors, you could try logging out of the program, and clearing your cache and cookies. 

  • Click here for instructions on how to clear your cache. 
  • Click here for instructions on clearing your cookies.

 

Go over your entries. ‌Manually type in anything that was cut and pasted into TurboTax and make sure there are no zeros in any boxes that should be left blank.

 

You may also try using another browser.

 

Make sure all updates have been made to your TurboTax program.  

  • Click here for instructions on manually updating your TurboTax program.

 

If you have additional information or questions regarding this, please return to Community and we would be glad to help.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question